F.A.Q.

F.A.Q.

(Frank Answers Questions)


1. Extra Fees? – None

  • We will not charge extra for administering medications, early drop-off / late pick-up, just keep us in the loop

2. Boarding Accommodations

  • We provide suites for your dog to enjoy of multiple sizes
  • Each room comes with an elevated dog bed
  • We welcome outside beds and blankets
  • Do note, that any items that are dropped off will not be returned cleaned
  • Cages, Chain Link Fence… NOT IN THIS FACILITY

3. Daycare Play Groups

  • Small Dogs, Large Dogs, Senior/Lazy Dogs – wherever your dog feels most comfortable is where we will place them
  • Specialized K-9 Turf for cleanliness & safety
  • Cages, Chain Link Fence… NOT IN THIS FACILITY

4. Going Potty

  • Access all day to the outside to use the restroom when needed
    • Due to Inclement weather we will adjust accordingly​
  • Specialized K-9 Turf for cleanliness & safety

5. Safety & Security

  • Solid 8ft Sound Proof Outdoor Fence
  • Monitored at all times throughout the day
  • Specialized K-9 Turf for cleanliness & safety
  • Indoor epoxy floor for cleanliness & safety

6. Why Cleveland Heights?

  • We are a LOCAL FAMILY that wants to see local business grow & help the community

7. Emergencies

  • If an emergency arises, we will contact you and your vet immediately. We will ensure a constant communication so that your dog(s) are given the best care needed for their circumstance

8. Vaccinations / Vet Records

  • You will need to have your vet provide the vaccination records for your pup to ensure they are up to date
  • Required Vaccinations: Bordetella – Kennel Cough, DHLPP – Distemper, and Rabies
  • **ALL DOGS OVER 9 MONTHS MUST BE SPAYED OR NEUTERED**